Frequently Asked Questions
General
Do you offer custom sizes or personalization for bangles?
We currently offer standard sizes, but if you have a special request, feel free to contact us on WhatsApp. We'll try our best to help!
Are your bangles suitable for gifting?
Yes! Many of our customers buy for bridal gifts, birthdays, and festive occasions. Our packaging is attractive and ready to gift.
Where are you based?
We operate from Shop No. 84, Swadeshi Market, Sadar Bazar, Delhi – 110006 and serve customers across India.
Shipping & Delivery
Do you offer delivery across India?
Yes, we ship pan-India using trusted courier partners like DTDC, Delhivery, and Ecom Express.
How long will it take to receive my order?
Orders are processed within 1–2 business days and usually delivered in 4–7 working days, depending on your location.
Is shipping free?
Yes! We offer free shipping on orders above ₹899. Orders below ₹899 have a nominal delivery charge.
Returns & Refunds
Do you accept returns?
We do not offer returns, but we support exchanges for wrong size, color, or item — provided you share an unboxing video at the time of opening.
How do I request an exchange?
Contact us on WhatsApp or email within 24 hours of delivery. Share the unboxing video and issue. Our team will guide you through the process.
How long does the exchange process take?
Once verified, your exchange will be processed within 5–7 working days.
Payment
What payment methods do you accept?
We accept PhonePe, UPI, debit/credit cards, and Cash on Delivery (COD).
Is COD available on all orders?
Yes, COD is available for most pin codes. You’ll see the option during checkout.
Is online payment safe on your store?
Absolutely. We use secure payment gateways and never store your card or UPI details.